Terms of Service
When you request Dedicated IT Support Services (hereafter called "Services"), whether by phone, mail, internet, in person, or by any other means, you are agreeing with all ProFix IT (hereafter called "ProFix") Terms of Service. When ordering Services from ProFix, you are representing that you are fully authorized by the owner, renter, lessor, or subscriber of the hardware and/or software submitted for Services. You are responsible for any charges, costs, legal requirements, and potential legal actions for any hardware and/or software submitted to ProFix for Services.
It is your responsibility to back-up your data, software, information or other files prior to requesting Services. ProFix will NOT back-up any data unless you specifically request these Services prior to the performance of Services, for an additional fee.
If Services are not rendered immediately, ProFix will provide an estimated completion time for the services you requested. Unforeseen circumstances may have an impact on our ability to complete the Services as provided in the estimate. You will be called and/or contacted via email when the Services you ordered have been completed.
It is your responsibility to understand the impact of upgrades to your systems, applications, and software. Upgrades can lead to incompatibilities and the possible loss of data. Keep in mind that incompatibility may not become apparent until a later date.
Errors and Omissions created by ProFix will be corrected upon discovery. ProFix reserves the right to correct any errors or omissions at any time, including after payment has been made.
A Service Agreement is required before Services will be rendered. Prices and availability are subject to change as outlined in our Service Agreement
Download our Non-Disclosure Agreement or our Credit Card Payment Form
ProFix reserves the right to make changes to these Terms of Service at any time.